Commercial Cleaning Services: Everything That You Need to Know

You are the owner and operator of a business, and right now everything is in disarray. There is trash piling up on the floors in large heaps, and a thick layer of dirt is accumulating on your shelves and filing cabinets. Things are getting out of hand and you need to act quickly. You could always authorize one of your employees to do all the cleaning, but perhaps this wouldn’t be the best way to address the issue. Instead, you want to learn more about hiring a commercial cleaning service and what you can expect from it.

Establishing a clean and sanitary work environment is extremely crucial in running a successful business. However, hiring a professional cleaning service that will work around your schedule may seem unattainable. You also want to ensure that you are receiving a level of quality that you would expect from a professional cleaning service. There are many variables to consider when deciding to hire a commercial cleaning company. Here is everything you need to know:

Experience and Training

A professional cleaning service should always provide a level of training and experience that is essential to getting the job done right. Qualified cleaning crews will know all the best practices and procedures according to what the service demands of them. They will also adhere to safety protocols and the latest cleaning techniques. Proper training goes a long way in ensuring greater accountability among workers. It will also reduce your liability and greatly improve everyone’s safety. While evaluating potential cleaning companies, here are a few questions you should ask them:

  • How often do you train your employees? Is the training ongoing?
  • Who conducts the training?
  • How long has your company been providing professional cleaning services?

Flexible Scheduling

A professional cleaning company will be sensible to your scheduling needs. For example, let’s say you oversee an office setting. During the day there is a lot of activity inside the office and a cleaning crew will only get in the way of things. They will potentially create a major distraction and disrupt your workflow. If this is the case, then you will want to have the cleaning company get things done after business hours. Here are some questions you should ask regarding their schedule:

  • Will they work around your company’s business hours?
  • Are there any times in their schedule where they can’t provide you service?
  • Will a cleaning crew be available for emergency situations during normal business hours?

Types of Facilities They Service

You should always determine ahead of time if the cleaning company provides specialized service. Also, ask them about the different facilities that they clean. You should always figure out their limitations (if they have any) before you hire them. Your business may require a specialized cleaning service depending on the building in which you operate. For example, a healthcare facility will require daily disinfecting and other cleaning procedures that follow CDC guidelines. A professional cleaning company is usually very accommodating when it comes to providing you with a specific type of service.

Accountability and Communication

A reputable cleaning company will go to great lengths to ensure that they are providing you with a service that is suitable for your needs. They will establish a good rapport with you so that you will keep returning for service. Also, pay attention to their interpersonal skills. Are they communicative? Are they accommodating? Try to get an idea of their commitment to customer service. When evaluating cleaning companies, ask them these questions:

  • Can you contact the company after their normal business hours?
  • Is there a primary contact whom you can call at any time?
  • What is their system for customer communication? Do they perform quality checks?

Safety and Industry Standards

A professional cleaning service will closely adhere to strict safety protocols and industry standards. Find out if the company lays out its own safety procedures and also determine if they will keep your business information confidential. A professional cleaning company will also be fully licensed, bonded, and insured. They will follow the guidelines set down by the Centers for Disease Control (CDC) and the Occupational Safety and Health Administration (OSHA).

Supplies and Equipment

Commercial cleaning companies will always have access to the best cleaning supplies, equipment and materials. We’re talking about some of the most effective and innovative products that are available on the market which will keep your facility in tip-top condition. Your business may require a special disinfectant, or your facility may need to undergo a unique sanitization process. Whatever the situation demands, a professional cleaning service will have the supplies and resources to get the job done. Here are some questions you can ask regarding supplies and equipment:

  • Will the equipment you are using create a lot of noise?
  • Where do you buy your cleaning supplies?
  • Are your cleaning services eco-friendly?

There is no better way of achieving a higher quality of cleanliness than by hiring a commercial cleaning service. A reputable company will provide you with specialized service and they will do everything they can to meet all of your cleaning requirements. They can establish a sanitary and hygienic environment which will greatly benefit your employees and customers.

Do you have any questions? Contact us today and one of our staff members will provide you with answers on commercial cleaning services. They can explain in greater detail the different procedures that deliver high-quality cleaning solutions. Professional cleaning companies are always dedicated to providing you with top-tier results.